Service with a smile

Risk uk - Geny Caloisi looks at the best forms of leisure industry security and how to properly deal with the public

Risk uk – Geny Caloisi looks at the best forms of leisure industry security and how to properly deal with the public

Leisure industry security encompasses a variety of venues, events and businesses. From night clubs, casinos and stadia, to gyms, retail and restaurants; they all have their own specific needs. Some can automate parts using security cameras, but the human input is essential and it also provides good customer services.

Security measures in this area can range from the preventative type, where people will be searched to avoid allowing offensive items entering the event, or crowd management techniques will be used to ensure a smooth flow; to the intervention in a case of disorderly behaviour or an emergency. Leisure facilities have to show a commitment to reducing anti- social behaviour and preventative measures can go a long way to achieve success.

Jean-Paul Frenett from Access Control Security (ACS) says, “Access control and CCTV are invaluable during opening hours for any business. These methods combined mean you can track movement of both visitors and staff, with historical checks to see who accessed certain areas and when. At night, fire and security alarms guard leisure businesses.”

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