Watching and waiting: European Sign Expo

European Sign Expo will co-locate with FESPA 2013 at London's Excel – but who is actually exhibiting?

European Sign Expo will co-locate with FESPA 2013 at London’s Excel – but who is actually exhibiting?

European Sign Expo will co-locate with FESPA 2013 at London’s Excel – but who is actually exhibiting?

European Sign Expo (ESE), organised by FESPA and the European Sign Federation (ESF), will open its doors in two months. But who will be on the show floor?

For those outside the print market, FESPA is a global federation of wide-format print associations with events running world-wide. In November last year it teamed up with ESF to launch ESE. FESPA acquired Screenmedia Expo (SME) at the end of January, adding digital signage to its new mixture of print and signage systems. Resultantly, it will now form part of the main FESPA/ESE colocation at Excel on June 25th to 27th, expecting to welcome 23,000 visitors; the majority will be print-related but 28 percent of those pre-registered have expressed interest in the new zone.

Neil Felton, managing director of exhibitions and events at FESPA, says the show will demonstrate the full spectrum of print and non-print display technologies, giving exhibitors the chance to reach a new key audience not addressed by other events. He also emphasises FESPA’s role as a not-for-profit and, therefore, an educational entity. This sounds like a promising proposition – so what support has there been from the digital signage side?

BroadSign has been confirmed as platinum sponsor for the event, and Felton says more than 20 digital signage companies have already signed up, with some 15 more in the pipeline. However, this is not yet apparent when looking at the floor plan: only BrightSign and Barco add to the list of heavyweights. A further dozen offers everything from embedded computers to digital scoreboards – products which may appeal at the lower end, but none is a major name.

For Brant Eckett, director of marketing EMEA at Christie, there is one concern that overrides all others. “In these cost-sensitive times, tradeshows need to deliver not only brand promotion and opportunities to educate the market – they need to deliver new business,” he emphasises.

Steve Robinson, product manager for Onelan, notes that the digital signage market is changing rapidly. “Once the hardware and services are fully commoditised, I strongly feel that digital signage will simply become part of the wider digital marketing landscape,” he warns. “If the ESE and FESPA can fulfil their goal of bringing ‘marketers, advertisers, brand owners, buyers and specifiers of advertising’ together, then this will be great for Onelan and the industry as a whole.”

Denys Lavigne of Arsenal Media is also cautious, but for a different reason. Arsenal Media was an exhibitor at SME but works broadly across the visual communications spectrum, and is a company indicative of the target audience FESPA and ESE both would like to attract. “I haven’t seen any event where print and digital have truly been successful together as an integrated solution context,” he says. “I think it hurts the digital side to be too closely associated with print because of the culture shock and different market interests.”

For two years in a row DOOH taxi-top creator Eyetease exhibited at SME, but its chief executive, Richard Corbett, doesn’t believe that a marriage with print is the way forward. “DOOH is a powerful medium and holds a key position in the consumer’s daily journey,” he states. “We should encourage the association of DOOH exhibitions with online and mobile – rather than with print.”

Jason Cremins, chief executive of signagelive, was one vendor ‘disappointed’ with last year’s SME; he says his company will wait to see how the new show performs. Others, however, are more positive about the combination – including NEC’s Northern Europe vice-president Simon Jackson, despite his company not intending to be present. “The purchase of SME makes some sense for FESPA, as the print world is rapidly being absorbed by digital media,” he says. “It will be interesting to see how many of the brands on board [with SME] migrate to the FESPA show.”

These observations from key stakeholders are ones that FESPA may very well answer. However, it has two other challenges. The NEC Showcase, now in its fifth year, lists 44 sector-relevant ‘solutions partners’ as exhibitors. Marketing Week Live, which runs at the same time as ESE, has added a new out-of-home section and appears to be more in keeping with the type of interplay the digital signage sector is looking for.

Digital signage vendors are looking for a real business proposition, and ESE must meet this in order to succeed. So far, the event hasn’t projected a clear enough profile or thorough understanding of the market to convince the major
screen, media player and software manufacturers onto the show floor.

First published 25 April 2013 – Output

A lesson from the agencies: creating successful DOOH content

Kinetic used Olympics-related creative at key high-traffic locations, such as airports, last year to promote Visa during the Games

Kinetic used Olympics-related creative at key high-traffic locations, such as airports, last year to promote Visa during the Games

Digital out-of-home (DOOH) offers innovative ways in which a brand can engage with customers. But this engagement has to be increasingly clever and provide added value for people to stop, interact and recall the campaign. What do agencies have to bear in mind to make successful content for this medium?

“To create awe-inspiring campaigns, agencies need a brilliant idea, to find the right location for the ad to reach the target audience, and use the technology available for best results,” comments Nick Mawditt, global director of insight and marketing at Kinetic. “Our studies show that companies that embrace new technology for their advertising get a more favourable perception amongst the audience. DOOH messages are increasingly event-led; this could be a celebration, such as Easter, or current news.”

Will Awdry, creative partner at Ogilvy, recalls the success of the agency’s Olympics 2012 campaign for BP featuring Jessica Ennis. “We ran pre-emptive DOOH messages (‘Go Jess Go’) the night before her big event, which then became a congratulatory piece when she secured the heptathlon gold medal. This was carried out pretty much in real time with London Underground signage. Off the back of it, Twitter and other social media sites were on fire and the conversation was live.”

Liam Boyle, managing director of Monster Media, considers: “The role of technology is to aid the brand in communicating its core objectives relating to its platform and positioning in unison with its planning schedule across the full marketing mix. There are a variety of tools that can now be accessed to further drive above-the-line campaigns all the way through the line.

“Immersion is the future and the now,” Boyle continues. “Creating brand experiences through DOOH leverages the convergence of the experiential and advertising models. These are powerful channels on their own, but even more potent when mixed together. Technology is the binding agent that allows brands to converse directly with their desired demographic and facilitate a more valued, quantifiable and quantitative, connection.”

All the agency representatives interviewed agreed that campaigns can undergo meticulous planning but they also need to be able to grow organically. Sophie Burke is head of marketing at Zoom Media, which claims to be the UK’s largest digital media network in health clubs. She adds: “The media planning cycle is generally quite lengthy and requires a great deal of thinking ahead. However, the majority of truly successful and innovative media campaigns involve an element of spontaneity – whether it’s copy which can be adapted dynamically based on real-time data, or an interactive component which allows the consumer to get involved.”

But not any old interaction will cut it. Mawditt says that, in Kinetic’s experience, direct touch rather than gesture-controlled interaction makes the engagement and recall more powerful. “If you touch a screen, you are engaging in a more personal and private level, even if it’s in a public space. With gesture, the engagement is brief and people can feel self-conscious.”

Campaign content needs to be timely but also allow for user-generated content; it is in this area where social media comes into play and facilitates the call to action. Real-time campaign metrics need to be aligned to marry the technological capability of the screen with other live information, such as online engagement, as demonstrated with Posterscope’s campaigns that use Liveposter, a dynamic content scheduling and distribution product.

Posterscope’s Adam Cherry talks about the McDonalds London 2012 Olympics photo exchange exercise, which gave the brand a 73 percent positive perception boost. The campaign consisted of a real-time creative exercise: photographs submitted via Facebook were matched with custom straplines and delivered to hundreds of screens nation-wide. This was then fed back into the protagonists’ Facebook timelines to be shared with friends, prompting them to join in and create a snowball effect amongst fans.

“Social is a very powerful tool,” says Boyle. “We’re big believers in the potential to integrate and give brands the opportunity to converse directly with their audience after the initial point of engagement. Giving consumers the chance to engage through interactive digital and brands’ CRMs, and data as a result, will be a benefit to both in the long run.”

Posterscope’s Cherry forecasts: “The future will see DOOH scheduled and traded in new ways, focusing much more on the impressions delivered rather than number of screens bought.”

Where DOOH is concerned, advertising content is increasingly featuring social media to drive customer engagement and provide valuable data back to brands. But, in order to make those objectives successful, it’s time for the creatives to get creative.

First published 22 March 2013 – Output