Screens in the Wild

The research provided insight into how location and audience can affect interaction with DOOH

The research provided insight into how location and audience can affect interaction with DOOH

For the past two years the University College London (UCL) and the University of Nottingham (UoN) have been working together on a project called Screens in the Wild. Researchers from the UCL’s Space Group and the UoN’s Mixed Reality Lab investigated how media screens located in urban space can be designed to benefit public life.

The research team includes architects, human computer interaction designers, computer scientists, anthropologists, developers, artists and curators. Notably, it doesn’t include anyone currently working in DOOH. The reason for this is simple; they wanted to have total independence in order to be able to invite companies to try their test platforms in the second phase of the project, which began recently.

Ava Fatah gen Schieck, lecturer at UCL and head of the project, explains: “We built a series of architectural interfaces in Leytonstone, east London and Nottingham which use broadcast media and interactive technologies to foster community participation and ownership of the urban space.”

A total of four screens have been installed: two are in Nottingham, at the New Art Exchange and the independent Broadway Cinema, while the other two are in East London, one at Leytonstone library and another at volunteer-run community centre The Mill. The displays run as a network and, from the moment the first screen went up, the project has been running 24 hours a day. Each of the four nodes contains a touchscreen, a CCTV camera and a webcam, a microphone and a speaker.

Dr Holger Schnadelbach, the principal investigator and senior research fellow at UoN, was in charge of creating the technical platform for the project. The displays, which are NEC MultiSync screens, run on a Windows 7 platform using a Union Server and a touch foil overlay from Visual Planet.

“We tried various technologies, such as an Xbox for gesture interaction, but they didn’t work,” says Schieck. “We wanted to bring interactivity into the public realm and a simple touchscreen was the best.”

The research results show that slight distinctions in a screen’s surrounding area can provide remarkably varied results. Nottingham’s Broadway cinema is situated a few metres back from the street; here, people tend to stay and interact with the screens for extended periods, or just sit around and passively watch others play. In east London, where the screen is on the high street itself, the dwell time is briefer.

The project’s aim is to invite people to get more involved with their local community. With this in mind, researchers invited local digital artists and residents to workshops and events in which participants generated their own relevant content.

“A key element for engaging the public, besides creating simple interaction mechanisms, is to focus on locally generated content and to collaborate with communities to generate and develop the content,” believes Schieck.

One of the most popular interactions is a photo booth application, where pictures can be shared between the four locations, while another – a game – saw a high level of participation from children.

“Depending on the time of day you can get a very different picture of the interaction taking place,” explains Schieck. “For instance, inhibitions seem to disappear in the evening.

“There is an interesting case with the community centre screen where, for the past two years, a man has visited the screen every other day and had his photo taken. The picture only shows a snapshot of the interaction, but through our CCTV camera observation we can see that what he does is a whole performance: he dances in front of the screen!”

The research and development phase has ended; however, the screen network with its scheduled experiences continues to run and is available for any interested party to run tests on. Local venue owners and the residents involved in the project have expressed their continued interest in supporting the project.

“We have developed knowledge of what works and what doesn’t work, knowledge of the urban setting and the types of community around the screen locations, ” concludes Schieck. “We would like to test the possibility of offering the screen locations as a research test bed for developing novel ideas and supporting new ways of engagement with the public, which might be of interest to media owners and advertising agencies.”

The DOOH industry has a gap to bridge between academic research and the practical application of screens in the urban landscape. The Screens in the Wild network could be an ideal platform for identifying useful information about specific locations and engagement levels. This controlled environment can provide an outline of the social and technical challenges and opportunities for further developing out-of-home advertising and permit the transfer of this knowledge to other networks.

First published 12 December 2013 – Output

Awards entry season: prizes that celebrate the best of DOOH

Award nominations can be a huge boost for companies looking to make a name for themselves

Award nominations can be a huge boost for companies looking to make a name for themselves

As the summer months approach, awards entries deadlines start to pile up. While there are several awards for this sector, we’ve chosen three that look at the soul of DOOH in terms of content: Ocean Outdoor, The Love Content Awards, and Doohdas.

The Doohdas awards, it has to be said, are not exclusively content-focused. The awards were launched in 2012 and for this year’s edition 13 categories, plus a Grand Prix, were available for submission. Next year’s Doohdas will be even bigger with the number of categories doubling.

Among last year’s winners were plenty of new names and projects that many might not have been aware of, such as Akqa (which won in ‘Customer Experience’ for its NatWest in-branch signage project) or System Nine Media (which bagged the ‘Content and Creative’ award for a history wall project for the Deinzbank).

Doohdas has an international focus and the awards themselves are purely virtual. The entry and results are online and there is no dinner and networking event. To enter you also have to part with £180 and the closing date for submissions is September 30th. Unfortunately, there is also no opportunity to glimpse of the entries in advance, so we don’t yet know the quality of what will be on show.

Love Content, the awards programme organised by The Screen, does give us a window to view its entries online. Lisa Goldstein, organiser of the event, says: “Now on its third year, Love Content has morphed and evolved, reflecting the changes of the industry and seeking to provide the fairest result possible on content creation and DOOH applications.”

The number of Love Content awards reduced to six this time around and companies were only able to enter into one category. Projects could only be entered as long as they happened between May 2012 and May 2013. Four industry experts, unrelated to the entries, make up the judging panel. The submissions deadline for Love Content has now passed, with the awards ceremony to be held at a lunch in October at the Hospital Club.

The DOOH Innovation category saw a further twist in the judging procedure, with all members of The Screen association invited to vote on the nominees. The ballot, also held at the Hospital Club, saw five media owners competing for this category, each presenting their entries accompanied by a previously submitted video. Since DOOH is so linked to the environment where it is installed and is often dependant on the public’s reaction, a video is by far the best way appreciate it.

Media owner Ocean Outdoor launched its own competition four years ago. The idea, according to Richard Malton, the company’s marketing director, was to kindle creativity using the digital medium as a rich DOOH platform: “We wanted to get away from the static poster,” says Malton. “We wanted creative agencies and brands to understand that DOOH has many possibilities and applications and we own some of the best spots in the country to highlight top content in the best way.”

The Ocean Outdoor Digital Competition has only two categories: ‘DOOH Techniques’ and ‘Interactive and Experiential’. All entries must be brand new projects that have not yet been released for the market. Last year there were 40 entries and 350 people attended the awards ceremony at Waterloo Imax, where these creative masterpieces were screened.

Entry for Ocean Outdoor is free and runs until August 30th. What is best about these awards is that winners will see their campaign come to life across Ocean Outdoor’s DOOH estate. The grand prize for the DOOH Techniques will receive advertising space up to the value of £100,000. The Experiential category will have advertising space for one full weekend on Eat Street at Westfield London. The breakfast awards meeting is to be held at the Waterloo Imax in October.

While awards are great events to run and recognise excellence in the field, organisers need to keep on their toes in order to deliver a result that will be both significant and useful for the industry. Not only must they provide prestige for the winners, but they must also aim to raise standards throughout the industry.

Why should you enter for these awards ceremonies? An award nomination is a tremendous boost for any company and a win can put a newcomer firmly on the map, which can be worth the equivalent of thousands of pounds in self-promotion. Content awards also raise the bar for the quality of material we see on the outdoors screen network.

First published 15 August 2013 – Output

The debutant steps out: European Sign Expo preview

Pyramid Computer's polytouch solutions can pair with receipt printers and other peripherals to create new customer-facing propositions, including this concierge solution

Pyramid Computer’s polytouch solutions can pair with receipt printers and other peripherals to create new customer-facing propositions, including this concierge solution

The buzz is gathering pace for European Sign Expo (ESE), which, in only a few hours, will open its doors for the first time at London’s Excel exhibition centre. Presented in colocation with FESPA’s wide-format print show, which carries the same name as the organisation, and having acquired Screenmedia Expo a few months before, ESE draws in old and new exhibitors from the analogue and digital systems worlds, representing a new way of looking at what each calls ‘signage’.

Inurface Media was one of the first companies to sign up. Director Joshua Bunce explains that the positive exposure the company received last year at Screenmedia Expo, plus the fact that this is a new show, encouraged him to participate. “The signage industry is changing and we have lots of bespoke solutions of interest to people from the print industry that are thinking about jumping into digital,” he elaborates. “Print and digital complement each other, but the latter provides more flexibility and the opportunity of having dynamic content.”

Bunce is hoping the colocation of ESE with FESPA will bring more visitors to his stand. This year, Inurface will showcase videowalls using technology from NEC and Christie MicroTiles, plus a 46″ (116.8cm) IP65-rated outdoor screen developed by the company itself. Also on display will be an interactive, gesture-based rugby game created for the Heineken World Cup, as well as wayfinding solutions.

As a franchise-based network of sign-making companies, Signs Express doesn’t originate in the digital signage arena but decided a month ago that a stand at ESE might help it reach into a new market. Headquartered in Norfolk, Signs Express has 70 franchise centres across the UK and Ireland and has become a household name since its inception 20 years ago.

“Our goal for the show is to speak to specifiers and end users about our signs and graphics services, and in particular our national account and project management solutions,” comments marketing manager Rebecca Dack. “We are interested in finding out more about opportunities in digital signage, as well as changes in wide-format digital print machinery.”

Pyramid Computer’s business development manager for polytouch, Florian Pagendarm, will be at the show’s Digital Lounge demonstrating the company’s 22 and 32 Classic kiosk terminals. “ESE provides us with an ideal platform to reach a wide range of vertical markets that are key for us, such as tourism, transportation, retail, hospitality, banking, public sector and events,” commends Pagendarm.

Pierre Gillet, BrightSign’s vice-president for Europe, is also excited about the event. BrightSign’s XD Smart Menu Board makes its debut at the show: an all-in-one, integrated digital menuboard solution for fast-food outlets, cafeterias and restaurants, the package has been specified to make it simple for novice installers to construct their first projects cost-effectively and without specialist knowledge.

“[ESE] promises to take digital signage to a whole new audience,” he states. “We are very much part of the signage industry as a whole. The key audience for us is not only end users, but the integrators and installers that they rely on for effective signage.”

Meanwhile, on the FESPA side of the show partition, established software vendor Caldera will be showing its own digital signage proposition. Having spent many years in the wide-format industry developing its RIP platforms, Caldera wants to build the bridge between print and digital with its Variable Display product. New templating features, in particular, now promise to make the creation of an effective campaign based on original print artwork even simpler.

For some, the success of the show doesn’t lie in the crossover between formats, or even the presentation of new offerings. Former exhibitor Richard Corbett, founder and chief executive of Eyetease, which launched its iTaxitop at Screenmedia Expo three years ago, is looking for diversity in the visitor base: “Last year distinctly lacked a presence from the media owners,” he explains. “The million dollar question is whether or not they will be present this year to assess their options across print and digital formats.”

The show’s exhibitors, and therefore the products on offer, weigh in at an easier point of cross-over for the sign and display producers treading the halls next door at FESPA. Seminars – including those from our editor-in-chief James Matthews-Paul – on digital signage basics should also help with this ambition. If delivered well, it may not matter that there is less at ESE specifically for the DOOH (digital out-of-home) crowd, and instead could create a show that serves the new digital signage channel well enough to earn its place on the must-attend list.

First Published 24 June 2013 – Output

 

East London, technology and creativity house share

Digital Shoreditch aims to bring together the start-ups from the East London 'Tech City' enclave to inspire collaboration

Digital Shoreditch aims to bring together the start-ups from the East London ‘Tech City’ enclave to inspire collaboration

The Digital Shoreditch festival gathered all the young – and not so young – movers, shakers and wannabes of the creative technology community. The week-long event at Shoreditch Town Hall boasted four conference rooms and a technology and art exhibition in the basement of the building. A parade of interesting and energetic presenters discussed the burning issues, such as the future of brands, behavioural design and what tomorrow’s world might be like, exploring mobile platforms, second-screen experiences and the disruptive technologies dominating our daily interactions.

Now in its third year, the festival is a showcase for Britain’s leading-edge technology business sector – which happens to be located in and around Shoreditch, an area that has come to be known as ‘Tech City’.

“The idea is to bring these clusters of creative and innovative companies and individuals together, so that they can network and find what collaboration opportunities there are,” explains Kam Star, chief executive of PlayGen, a serious games and simulations development studio and one of the main drivers of Digital Shoreditch. “The presentations and workshops should spark innovative ways to create new ways to develop and deliver products and services.”

For the festival, IC tomorrow, a Technology Strategy Board programme for innovation and economic growth in the digital sector, organised the ‘Digital Innovation Contest 2013’. Run in partnership with HarperCollins, Constable and Robinson, MediaCom, Ogilvy Labs, JCDecaux, FremantleMedia UK, Samsung and YouTube, the competition was launched to encourage emerging opportunities in publishing, advertising and TV.

Ogilvy Labs and JCDecaux sponsored the ‘Innovation in DOOH advertising for brands and advertisers’ challenge and the prize went to Nexus Interactive Arts. Nexus’s project presented an outdoor interaction using projection mapping, mobile and movement. MediaCom’s ‘Next generation location specific advertising’ challenge saw TorqBak’s Twitter Marketing Platform taking the crown. This is a real-time, intent-based tool designed for social engagement with brands. The winners in each of the seven categories will be awarded up to £25,000 in funding to develop their prototype solution and run a trial with the relevant contest partner.

Part of the technology exhibition, ‘Screens in the Wild’ is a research project that studies what impact do digital screens have in an urban environment. Ava Fatah gen Schieck, the project’s principal investigator, showed visitors the project’s touchscreen photo booth, interactive game and screens that display tweets and other information. The initiative is a collaboration between researchers from the Space Group at University College London and the Mixed Reality Lab at the University of Nottingham. It investigates how media screens located in urban space can be designed to benefit public life, rather than merely transmit commercial content.

Fatah gen Schieck, an architect and lecturer, explained that in a city public spaces and public life play a unique role in the formation of social life and networks. “Screens in the Wild is looking at how we engage with information, with each other and with screens in the hybrid cities we live in today. We need to understand the new behaviours that are emerging in these spaces which we could say are layered: you have the real, physical space and the virtual, digital space.”

Portuguese Alfonso Santos, founder of Tuizzi, a company that offers cloud-based OOH asset management, wants to democratise out-of-home publicity and allow smaller companies to advertise on the big billboards. “We offer a cloud service for advertisers, media owners and media agencies. We are just a year old but we have 90 percent of the Portuguese market,” he says. Santos claims his company is the only one offering this kind of service; I suggested he should check out Vukunet, Key Systems and Ayuda before claiming uniqueness.

Peter Clothier, sales director of Finnish start-up Kiosked, presented an interesting concept that can truly changed the way people shop and brands advertise. Kiosked allows advertisers to link their products to relevant images and multimedia within online content so that consumers can buy those items direct. Any Kiosked-enabled image will show details of the product and where it is stocked nearby, and brands can also reward customers using social media to share its products with their friends by giving them points and other perks.

Digital Shoreditch was an interesting event, worth visiting to find people with a ‘can do’ attitude and the knowledge and expertise to make it happen. The full festival pass cost £778, and it must have been worth it: the event was sold out.

First published 13 June 2013 – Output

Rocking the Tobacco Dock: NEC Showcase preview

Now in its fifth year, the NEC Showcase 2013 will be held at East London’s Tobacco Dock, seeing NEC partners teaming up once again to demonstrate how their digital signage offerings work in different ecosystems. Visitors will reportedly be able to see more than 100 solutions represented through the two floors of the show across eleven applications zones: DOOH, retail, education, transport, 3D and leisure, 3D cinema, media, healthcare, control rooms, corporate communications and the NEC innovation zone.

London's Tobacco Dock was built in the 19th century as a secure warehousing for tobacco arriving from the New World

London’s Tobacco Dock was built in the 19th century as a secure warehousing for tobacco arriving from the New World



Since its conception, the showcase has focused on providing end users with a tangible example of what it possible in a real-world situation, and an opportunity to talk directly with manufacturers and system integrators in each vertical market.



“The showcase is a unique event; where else can you see more than 50 different AV and IT vendors working together to show complete solutions?” asks Simon Jackson, vice-president at NEC Display Solutions. “We already have 600 people registered to visit.”


NEC itself is using its event as a launchpad for an 80″ (203cm) screen in its entry-level E series, plus the new P series 70″ (178cm) display with NFC and NEC NOC, a remote service network operating centre. Also new this year is a sensor-driven signage offering, the NEC Leaf Engine, co-developed with NEC Laboratories in Heidelberg.


“We’ve added a couple of NEC zones so we can show off our new technology but the really exciting zones are where the collaboration takes place,” enthuses Jackson. “Look out for retail and 3D – they should be fun.”



Ultra or 4K will feature heavily at the showcase, promised as a complete workflow. Content will be filmed live, edited, exported and displayed around the event. This will be shown on 2×2 and 3×3 video walls and a new high-end laser projector. What content? Watch out for the dancing girls!


Welcoming visitors at the entrance hall with a projection-mapped tunnel will be 7th Sense. Using its Delta media server solution it will show fully uncompressed 4K content on the NEC 4K projector. Richard Brown, principal engineer at 7th Sense, comments: “This is our first showcase and it provides us with an opportunity to demo our products as an integrated solution with NEC’s displays. The uncompressed nature of our video servers means that we can show them off at their best.”


Regular exhibitor PSCo will exhibit a videowall using five different screen formats. Driven by a Harris player, the wall will be arranged in a structure designed by Unicol and put together by PSCo’s engineers. It’s not all about what’s flashy, of course: Unicol is supporting NEC Displays throughout the show with its mounting solutions. There will be a number of coloured Axia lectern stands supporting 46″ (117cm) screens and Axia Titan stands built to carry 100″ (254cm) screens on different videowall arrays.


A newcomer at the showcase is Monster Media, whose managing director Liam Boyle is excited by what the event can offer. “Partnering with NEC is the perfect marriage of intelligent technology solutions and practiced content creation. One thing is to have the shiniest-looking kit on the block; another is to provide a valuable experience for the consumer.”



Exhibiting for the fourth time, White Space will be showing its latest version of 3D-Hub at the retail, education and events zones. 3D-Hub is an interactive media player with 3D content. Its features include rotating, exploding, animating, highlighting and labelling media. The 3D-Hub also works with regular 2D displays, which can be viewed in stereo 3D using Anaglyph or ColorCode 3D technology.



Also looking to take advantage of NEC’s outstretched arm to end users, IHSE will have a presence for the first time. IHSE is a manufacturer of advanced KVM and video extenders, which allow the remote location of auxiliary computer consoles at very long distances from device. Its KVM matrix switches enable different computers to be accessed through one or more consoles – all equipment vital to larger installations.


NEC is also giving visitors a voice. Attendees can submit questions upon registration or at the show via touchscreens, which will be displayed on screens across the show, offering food for thought. Running alongside the Showcase will be a conference organised by DailyDOOH, with ten speakers, in morning and afternoon blocks. And when the show’s done, don’t forget to prepare for a well-deserved drink reception after 4pm – which, some say, is when the business really begins.

First published 13 May 2013 – Output

Watching and waiting: European Sign Expo

European Sign Expo will co-locate with FESPA 2013 at London's Excel – but who is actually exhibiting?

European Sign Expo will co-locate with FESPA 2013 at London’s Excel – but who is actually exhibiting?

European Sign Expo will co-locate with FESPA 2013 at London’s Excel – but who is actually exhibiting?

European Sign Expo (ESE), organised by FESPA and the European Sign Federation (ESF), will open its doors in two months. But who will be on the show floor?

For those outside the print market, FESPA is a global federation of wide-format print associations with events running world-wide. In November last year it teamed up with ESF to launch ESE. FESPA acquired Screenmedia Expo (SME) at the end of January, adding digital signage to its new mixture of print and signage systems. Resultantly, it will now form part of the main FESPA/ESE colocation at Excel on June 25th to 27th, expecting to welcome 23,000 visitors; the majority will be print-related but 28 percent of those pre-registered have expressed interest in the new zone.

Neil Felton, managing director of exhibitions and events at FESPA, says the show will demonstrate the full spectrum of print and non-print display technologies, giving exhibitors the chance to reach a new key audience not addressed by other events. He also emphasises FESPA’s role as a not-for-profit and, therefore, an educational entity. This sounds like a promising proposition – so what support has there been from the digital signage side?

BroadSign has been confirmed as platinum sponsor for the event, and Felton says more than 20 digital signage companies have already signed up, with some 15 more in the pipeline. However, this is not yet apparent when looking at the floor plan: only BrightSign and Barco add to the list of heavyweights. A further dozen offers everything from embedded computers to digital scoreboards – products which may appeal at the lower end, but none is a major name.

For Brant Eckett, director of marketing EMEA at Christie, there is one concern that overrides all others. “In these cost-sensitive times, tradeshows need to deliver not only brand promotion and opportunities to educate the market – they need to deliver new business,” he emphasises.

Steve Robinson, product manager for Onelan, notes that the digital signage market is changing rapidly. “Once the hardware and services are fully commoditised, I strongly feel that digital signage will simply become part of the wider digital marketing landscape,” he warns. “If the ESE and FESPA can fulfil their goal of bringing ‘marketers, advertisers, brand owners, buyers and specifiers of advertising’ together, then this will be great for Onelan and the industry as a whole.”

Denys Lavigne of Arsenal Media is also cautious, but for a different reason. Arsenal Media was an exhibitor at SME but works broadly across the visual communications spectrum, and is a company indicative of the target audience FESPA and ESE both would like to attract. “I haven’t seen any event where print and digital have truly been successful together as an integrated solution context,” he says. “I think it hurts the digital side to be too closely associated with print because of the culture shock and different market interests.”

For two years in a row DOOH taxi-top creator Eyetease exhibited at SME, but its chief executive, Richard Corbett, doesn’t believe that a marriage with print is the way forward. “DOOH is a powerful medium and holds a key position in the consumer’s daily journey,” he states. “We should encourage the association of DOOH exhibitions with online and mobile – rather than with print.”

Jason Cremins, chief executive of signagelive, was one vendor ‘disappointed’ with last year’s SME; he says his company will wait to see how the new show performs. Others, however, are more positive about the combination – including NEC’s Northern Europe vice-president Simon Jackson, despite his company not intending to be present. “The purchase of SME makes some sense for FESPA, as the print world is rapidly being absorbed by digital media,” he says. “It will be interesting to see how many of the brands on board [with SME] migrate to the FESPA show.”

These observations from key stakeholders are ones that FESPA may very well answer. However, it has two other challenges. The NEC Showcase, now in its fifth year, lists 44 sector-relevant ‘solutions partners’ as exhibitors. Marketing Week Live, which runs at the same time as ESE, has added a new out-of-home section and appears to be more in keeping with the type of interplay the digital signage sector is looking for.

Digital signage vendors are looking for a real business proposition, and ESE must meet this in order to succeed. So far, the event hasn’t projected a clear enough profile or thorough understanding of the market to convince the major
screen, media player and software manufacturers onto the show floor.

First published 25 April 2013 – Output