What’s to come in 2014

Companies are now targeting customers more effectively, as demonstrated by the Mini DOOH campaign

Companies are now targeting customers more effectively, as demonstrated by the Mini DOOH campaign

Digital out-of-home continued to grow in 2013 – and it doesn’t look like slowing down in 2014. With lower prices and greater ease of use, the market is expanding into areas that perhaps wouldn’t have considered digital signage as an option before.

Compared with traditional advertising mediums, such as TV, radio or the internet, DOOH has been able to offer brands more control over their content and a better idea of the exposure they have. The interactive capacity of DOOH, as well as its ability to gather information through facial recognition and mobile technologies, puts it firmly on media planners’ maps. Talon’s chief executive Eric Newham calls it ‘face time’, in that it allows advertisers to choose who they talk to directly.

Richard Blackburn, commercial director at MediaCo, agrees with this suggestion: “The hottest trends in digital signage are currently facial detection and touch. Facial detection is not, in itself, changing the role of digital signage, but it does add another dimension for advertisers seeking to better understand how people react to creative engagement. This ensures that brand content not only evolves over the duration of the campaign, but also delivers relevant content to people.

“By combining touch capacity with this, we can deliver activation as well as branding,” he adds. “It is a potent mix.”

Liam Boyle, managing director of Monster Media, believes that this development shows the potency of DOOH: “I’m enjoying the continued use of data and analytics that help to prove the effectiveness of the medium. Measureable results support creative and demonstrate the power of integrated and interactive campaigns.”

The digitisation of OOH cannot be stopped and management tools for this fast and flexible medium are essential. Mike Dillon, director of Key Systems, opines: “Having seen the growth of digital assets amongst our traditional OOH clients, we know that the industry needs flexible and robust asset management tools.

“Our digital director is helping media owners and agencies to put the right content onto the right screens at the right time. It also provides proof of posting, which can be accessed through any Windows-enabled mobile device. Big data means big business for DOOH, but you need software that can process the whole life cycle of the campaign.”

Tim Harvey, director of digital strategy at JCDecaux, adds: “Facilitating the buying process by removing layers of administration and complexity between the brand and media owner is key. We need to prove the ROI of the medium through display metrics, through hardware and software performance, mixed in with audience data from EPOS and mobile search channels.”

When it comes to screens and players, simple is best. Companies that have put their bets on easy, transparent and straightforward operations are reaping the benefits. Signagelive is a good example of this, having seen a 40 percent growth in the past twelve months. Jason Cremins, Signagelive’s chief executive, comments: “The biggest trend has been the shift from exclusively AV-Systems Integrators installing digital signage networks to a mix of both AV and IT-Enterprise resellers that are now moving into the sector.”

Cremins attributes this trend to the simplification of end-user devices deployed for digital signage purposes, including Samsung Smart Signage and Android devices. Installation and maintenance of these digital display systems are so easy that AV resellers might need to rethink their strategies.

“We’ve seen a major retailer purchase its Samsung Signagelive Smart Signage displays from a major IT reseller, and then decide to install and maintain its digital signage by itself,” continues Cremins. “Previously, this type of deal would have been sold and installed by a specialist AV reseller.”

In terms of content, the move to HTML5 for media playback has encouraged other sectors, such as web designers, to create dynamic passive and interactive content and applications for digital signage, while the uptake of Android has helped hasten the spread of DOOH.

Content also poses a challenge in ultra HD, or 4K. The industry seems positive about its emergence but, due to the lack of components, content and the current cost, we will wait a while before we see it fully implemented across the DOOH spectrum.

For Matrox’s sales account manager Rob Moodey, though, the unmentioned barrier is actually in bringing the content to the screen. “The normal DOOH distribution architecture uses cat5 extenders, while ultra HD requires fibre optics, such as Avio’s KVM extender,” he explains. “For DOOH, more than just 4K, I foresee up-scaled, dynamic, full-HD content.”

For 2014, we can expect to see more fully integrated digital signage, in terms of hardware and software. Incorporating NFC, touch-less interactions and brand message personalisation will be a must. DOOH will also cease to be a separate category for advertisers, as it begins to lead the way on media planning.

First published 17 January 2014 – Output

Hyper definition: 4K screens in DOOH

Display products such as PsCo’s hyperwall have put digital signage companies at the fore of 4K development

4K is undoubtedly expanding. Video production houses welcome the format and, even if they often have to use down-converters from 4K to HD, the image quality is still better than what can be captured via HD. Most video camera manufacturers have already launched 4K cameras and creative advertising agencies are adopting it in an attempt to future-proof their work.

Sony’s latest professional monitors, the PVM-A250, 25″ (60cm) and PVM-A170, 17″ (43cm), have been designed to be 4K ready. Using organic LED (OLED), these lightweight, slim screens have high colour accuracy, contrast and picture quality.

“Higher resolution content creation – 4K and beyond – requires monitors with larger screen sizes for accurate colour evaluation on site,” says Daniel Dubreuil, senior product marketing manager for professional monitors at Sony Europe. “Yet bigger monitors are harder to carry and take up more space. These new models have the screen size needed for critical evaluation, with a thinner and lighter design that’s perfect for live broadcast and outdoor shooting. They even have a handle for easy carrying.”

Danish broadcast production start-up Nimb TV has recently unveiled Denmark’s smallest Ultra HD Outside Broadcast van. The unit is built around a number of Blackmagic Design’s raft of Ultra HD products, which includes the ATEM Production Studio 4K and Blackmagic Audio Monitor. Housed in a three-wheeler moped van, it can be positioned at the heart of any live production, not simply feature films. But it is not necessarily the broadcast market that is paving the way forward in 4K.

“The AV and digital signage markets are leading on Ultra HD, 4K adoption,” believes Patrick Hussey, senior communications manager for EMEA at Blackmagic. “Meanwhile, the broadcast industry is, for once, playing catch up.”

Stuart Holmes, chief executive at AV distributor PsCo, corroborates this: “In the professional AV world, 4K or Ultra HD is nothing new; it made huge waves at CES and is now one of the latest buzzwords in the consumer market. Consumer expectations of image quality are through the roof as they compare the fine detail they get on their tablets, smartphones and home TV sets to displays they come across daily in the out-of-home world.

“As experts in videowalls, targeting vertical markets such as broadcast, public sector, retail, rental and corporate, we understand 4K and, from a multi-display angle, we have been delivering videowalls with higher than 4K resolutions for a long time. Our focus has always been more on delivering according to the required display size, shape and pixel by pixel performance required for a specific environment.”

In the AV manufacturing sector, the projector industry leads the way on 4K, particularly for 3D applications. Some manufacturers are already claiming they use 8K, although most of the time that means two 4K projectors, which gives better definition, but not at 8K standard. 

In the residential market there are 55″ (140cm) 4K screens available for under £4,000, but in the professional market this quality of screen is not so widespread. Many LED manufacturers say that their HD screens are 4K ready, they just need the content to match. That said, there are plenty of HD DOOH screens already on the streets and, if the image is already fit for purpose, then why change them?

French creative company MovingDesign, which designed the amazing 4Temps mall in Paris, says that its clients are not worried about definition as long as it looks good, while Monster Media has made similar noises concerning 4K. However, BrightSign’s XD line software and firmware upgrade to support and upscale into 4K would indicate that the format is coming to DOOH. The company’s BrightAuthor 3.7 software and its companion 4.7 firmware XD can upscale 1080p video content to 4K and offers enhanced IP streaming and some very useful HTML5 support features. 4K-display manufacturer Seiki Digital recently demonstrated the impact of BrightSign’s XD video engine, paired with the new software features, at the IFA trade show in Berlin.

4K is a technology that is relevant to large videowall displays, rather than close-up screens. For screens that are used for interaction or large displays, such as roadside billboards, 4K is irrelevant. In cases where flat-panel displays are used to create large videowalls, the better the definition, the more eye-catching and effective the signage will be, so expect to see more 4K making its way into the DOOH market.

First published 2 December 2013 – Output

One week, two shows: European Sign Expo and Marketing Week Live

Electronic paper displays are creating new opportunities in indoor applications, such as internal communications

Electronic paper displays are creating new opportunities in indoor applications, such as internal communications

At the end of June, London hosted two large shows relevant to the DOOH industry, doing battle during the same week: European Sign Expo (ESE) and Marketing Week Live.

ESE, held at Excel, was an appendix of FESPA and, as with all appendices, it could be removed without causing any life-threatening harm. The show’s aim was to unite traditional, manufactured signage items with digital signage, showing off displays, media players and everything in between that might be needed to increase adoption, particularly in DOOH. However, it failed to attract many of the big players, leading to criticism before the show had even opened.

The companies in attendance did make a considerable effort to meet these objectives. Inurface Media promised and indeed showed a wide range of displays on a packed stand duly representative of this significant company in the UK supply chain. Display Solutions integrated, well, solutions from partners Intevi and Neo Advertising, while iBase demonstrated 4K displays using Dise software. This latter company also previewed its new S1-64, a four-input DVI signage player, plus an eight-up DVI redundancy system to be launched at next year’s ISE.

WizePanel from Wilke Technology was the star of this show. This is a standalone proposition that uses e-ink screens to display content, networked via a digital radio frequency. It may look like using a monochrome Kindle for signage, but whether it’s for wayfinding, internal communications or product information, the displays are clear and neat. This cable-free system can be attached using Velcro or magnetics, weighing as they do between 0.6 and 1.5kg, and measuring between 1.4 and 19″ (3.6 and 48.2cm).

Managing an installation requires the WizePanel dispatcher, its central station for the radio tags which connect to the IT environment. Supplied with its own software, clients can create different designs and change content dynamically. Jurgen Wilke, chief executive, explains the economics: “The cost will depend on the project, but about €500 (£432) per unit. The life expectancy is between five and 15 years; it carries long-life batteries which last for months. It is an all-round green and economical solution.”

But if you wanted to find more accomplished stands showing DOOH-relevant propositions, Olympia’s Marketing Week Live had the better draw. While pitched to marketeers, the Retail and Live areas contained strong digital signage offerings.

Live was located at the entrance of the event, dedicated to events and exhibitions companies; one of the first exhibits we came across was Alchemy, showing a couple of Christie MicroTiles displays fed with content from Amigo Digital. Channel Interactive was showing its for-hire touchscreen solutions, developed with U-Touch technology. There were videowalls and multi-touch tables which, according to business development director Mark Evans, are proving ‘very popular’ in the events community.

Beaver Group was in the Retail area, showing an impressive nine-by-six videowall composed once again of MicroTiles, enabled for interactivity using a touch-pad located in front. The wall’s 4K content has well deployed to give a truly immersive experience. Incidentally, the presence of Christie’s flagship display format across so many stands tells a tale of an industry that has cash to spend and is intent on providing impactful signage.

One newcomer was AVM Impact, whose product manager David Summer described Marketing Week Live as a ‘very good’ outing for the company – but he preferred to discuss digital media rather than digital signage, per se. “AVM Impact has so far been focused on the corporate market, but digital media encompases many other sectors,” he explains. “For this reason we are developing a new website which will better serve this market.”

Stratacache was showing its full range of products, although if you’ve been to other shows recently you’d already have witnessed this. Dutch developer JamiePro was also aiming to keep it simple; its background is in kiosks and was launching a new mini-kiosk with touchscreen and print facilities at Olympia, making it ideal for table-top applications. Also on offer were screens ranging from 17 to 80″ (43.2 to 203.2cm). Signbox, meanwhile, offers printed light-boxes that look very much like digital screens, complete with QR codes and smartphone interactivity, showing that, as we often debate at Output, digital signage’s next frontier is almost certainly mobile.

ESE is the successor to Screenmedia Expo, and the approach was the same: showing digital screens as a medium. Displays and players may be key components in the digital signage puzzle, but this is no longer enough. DOOH needs context and content – so it’s easier to see why Marketing Week Live was more of a success.

First published 16 July 2013 – Output

Hardware habits: digital signage changes shape at ISE 2013

 

 

Curved screens were amongst the hardware innovations at IS

Curved screens were amongst the hardware innovations at IS

Digital signage at ISE 2013 in Amsterdam occupied three halls and had 273 companies exhibiting. But DOOH also extended beyond it. Big players such as Samsung, NEC, LG and Christie took large stands showing their display propositions to a record 44,151 attendees – an eight per cent rise on last year’s numbers.

The focus on the end user experience was apparent throughout the show, with companies presenting new smartphone interactivity applications, multi-touch surfaces, transparency and unusually shaped screens.

Also following end user habits, there was a big Twitter presence. Prysm, Scala and NEC all used twitter feeds to populate their screens with content. Prysm’s 3D graphic twitter shuffle tower in the press office was particularly clever; the company partnered with software developer X2O Media for this application. Meanwhile, Scala presented an interactive screen communication solution that consumers can manage using mobile and tablet devices, also integrated with Twitter. There were more than 7,000 tweets generated at the show on the official hashtag, #ISE2013.

Screen shapes no longer need to be rectangular. On display we saw the beehive shape of Eyevis’s rear-projection modules, Distec’s triangular TFT models and elongated rectangular displays, like LG’s. More flexible arrangements, such as Mitsubishi’s OLED and Prysm’s Laser Phosphor Display (LPD), allow for curved screens.

The emphasis on shapes didn’t end there. Size factor is increasing, not just in terms of the individual display but also in combined displays and videowalls for larger format installations used to stun the passerby and capture their attention. A solid example was the array of screens on Samsung’s stand, arranged at an angle and creating a virtual wall without actually being mounted. NEC also featured the Pixel Machine – a videowall of 23 X55UN displays, powered by Hiperwall.

The main thing to consider for these large and creative displays is that the requirement for a decent image at this sort of scale takes us beyond full HD. There was a lot of talk about 4K resolution (or Ultra) for large video walls. 4K is commonplace in cinemas, but it’s still to come to signage – although some manufacturers, including Planar, launched screens to anticipate this need.

On their search for life-like experiences screen manufacturers have been investigating colour-accurate displays. An example of this is the SpectraView range from NEC, some of which is Fogra-certified. Simon Jackson, vice-president at NEC Display Solutions in Northern Europe, explains: “Being able to show exactly the same colour on screen as the one displayed at a store is very popular amongst retailers. The customer can see a sweater, for instance, and at the same time a screen will show a model wearing it.”

Even though 3D is still not widely spread in DOOH, many companies were showing 3D technology with and without glasses. These included Eyevis’s 3D active stereo rear-projection display OmniShapes, Alioscopy’s 42″ (106cm) thin bezel screen and Phillips, which had increased viewing autostereoscopic viewing angles since ISE 2012.

There were also some interesting box displays using translucent screens and interactive technology: SiComputer showcased its Explora Vitra and Crystal Display Systems set up a massive 70″ full HD, TFT LCD panel with touchscreen interaction via IR.

Gesture-based interaction and multi-touch were also popular in both vertical and horizontal configuration; leading the way on ease-of-use are kiosks solutions such as Pyramid Computer’s Polytouch models, capable of detecting 20 simultaneous touches at an ultra-fast 10 millisecond response time, now with modular auxiliary functions, such as swipe card and receipt printing. ISE had its own interactive pathfinder touchscreens, but they were slow and not very intuitive. Omnivision provided the software and Prestop the hardware, but they’ll have to try harder for next year to win over visitors.

New partnerships included the news that content outfit ComQi has given hardware company Kramer exclusive rights to manufacture, sell and market its media distribution products; ComQi will also be able to market and distribute the Kramer range. Scala’s collaboration with StreamAlot will see music incorporated into its solutions, while it is also integrating its enterprise software with the plug-and-play Samsung Smart Signage Platform. Signagelive is also working with Samsung in a new bid to offer off-the-shelf applications. AOpen announced its OpenService, a consultancy model previously launched in North America, hoping to deliver custom digital communications to provide better interconnectivity and an improved end user experience.

There was nothing totally new at ISE: we saw, in the main, advances of what’s been tried and tested. Moving forward, the industry needs more thought leadership and cross-platform standardisation to allow more effective project deployment.

First published 8 February 2013 – Output